Effective Date: 17 October 2026
Claban Infotech (“Claban Infotech”, “we”, “our” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store and disclose information when you visit our website, contact us, or use our software development, website development, digital marketing, SEO, advertising, hosting, maintenance and related services.
1.1 Information We May Collect
Contact details such as your name, business name, email address, telephone number and address when you submit a form or contact us.
Project and business information you choose to share, including requirements, content, files, credentials or campaign details needed to deliver a service.
Transaction and billing information such as invoice details, payment status and billing records. Card, UPI or banking credentials are generally processed by the relevant payment provider; we do not intend to store complete payment credentials.
Technical information such as IP address, browser type, device information, pages visited, referral source and approximate usage data, where collected through server logs, analytics or cookies.
Communications you send to us, including support requests, feedback and correspondence.
1.2 How We Use Information
To respond to enquiries, prepare quotations and communicate about projects.
To provide, maintain, troubleshoot and improve our services, websites and software.
To manage billing, payments, records, customer support and contractual obligations.
To measure website performance, understand visitor activity and improve marketing, where appropriate.
To prevent fraud, protect systems, comply with applicable law and enforce our agreements.
1.3 Sharing and Service Providers
We may share information with trusted service providers when reasonably necessary to operate our business or deliver your project. These may include hosting and domain providers, payment processors, analytics providers, advertising platforms, email providers, software vendors and professional advisers. We may also disclose information where required by law, to protect rights or safety, or in connection with a lawful business reorganisation. We do not sell personal information as a standalone data product.
1.4 Data Security and Retention
We use reasonable administrative and technical measures to protect information, but no online transmission or storage method can be guaranteed to be completely secure. We retain information for as long as reasonably needed for service delivery, business records, dispute resolution, security and legal compliance. Retention periods may vary according to the type of information and applicable law.
1.5 Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information we hold, subject to applicable law and legitimate record-keeping requirements. You may also opt out of non-essential promotional communications using the unsubscribe method provided or by contacting us. We may need to verify your identity before acting on a request.
1.6 Third-Party Websites and Children
Our website may link to third-party websites or services whose privacy practices we do not control. Please review their policies separately. Our services are intended for businesses and general users, not specifically for children. If you believe a child has provided personal information to us, contact us so we can assess the request.
1.7 Changes and Contact
We may update this Privacy Policy from time to time by publishing a revised version on our website. The revised policy will apply from its stated effective date. For privacy-related questions, contact info@claban.in.
