Frequently Asked Questions

Everything you need to know about our services

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01. General

We offer a complete suite of digital marketing services including SEO, social media marketing, Google Ads, Facebook & Instagram ads, website design & development, graphic design, video production, content marketing, WhatsApp marketing, and digital visiting cards.

Digital marketing is the promotion of products, services, or brands through one or more forms of electronic media such as search engines, social media platforms, email, mobile apps, and websites. Today, over 80% of consumers research products and services online before making a purchase decision. Without a strong digital presence, your business is invisible to the vast majority of potential customers.

Our monthly digital marketing packages start from just 1999 for our Starter plan, up to 9999 for our Premium plan. We also offer custom pricing based on your specific business needs and goals.

The timeline depends on the strategy. Paid advertising (Google Ads, Meta Ads) can produce results from day one. SEO is a longer-term investment that typically takes 3–6 months for initial visible results, with 6–12 months needed to reach top positions for competitive keywords. Social media marketing usually shows initial engagement improvements within 4–8 weeks, with measurable business outcomes (leads/sales) typically visible at the 3–6 month mark.

SEO is a long-term strategy. You can typically start seeing initial improvements in rankings within 3-6 months. More competitive keywords may take 6-12 months to achieve top rankings, with continuous growth thereafter.

For most monthly retainer services, our standard contract period is 3 months. After the initial 3-month minimum term, the agreement continues on a month-to-month basis and either party may terminate with a 30-day written notice. For one-time project-based services such as website development or branding packages, there is typically no recurring contract.

Absolutely! We specialize in working with small and medium local businesses. In fact, our local SEO and GMB optimization services are specifically designed to help small businesses get found by customers in their area.

Yes, absolutely! We work with clients across India and internationally. Our fully-remote team has experience working with clients in the USA, UK, UAE, Singapore, Canada, and Australia. All communication is handled via email, WhatsApp, Google Meet, and Zoom — so distance is never a barrier to receiving high-quality digital marketing work.

Yes, of course! We can set up your social media accounts and provide training so you can manage them yourself. Or you can let our expert team handle everything with our management packages.

Yes, transparency is one of our core values. All clients receive a detailed monthly performance report containing rankings, traffic data, lead counts, ad spend, conversions, and ROI. Growth and Premium plan clients also receive weekly progress updates and have access to a dedicated account manager for any questions.

We accept all major payment methods including UPI (GPay, PhonePe, Paytm), bank transfer, debit cards, credit cards, and even cash for local clients. Monthly plans can be set up for auto-payment.

Three things: (1) Local expertise combined with global standards — we deeply understand the West Bengal and East Indian market; (2) A hands-on senior team — you work directly with experienced professionals, not freshers; (3) ROI-driven pricing — we structure our packages so that every rupee spent is measurable and accountable. Our client retention rate of 92% speaks to the quality of our service.

We stand behind our quality of work. While the majority of our clients see great results, we do offer refunds on a case-by-case basis. Rest assured, we will work diligently to meet and exceed your expectations.

Yes! While our Starter, Growth, and Premium packages cover the most common needs for businesses of different sizes, every business is unique. We are happy to create a 100% custom package based on your specific goals, budget, and target audience. Contact us for a free consultation and custom quote.

We provide detailed monthly performance reports that include rankings, traffic stats, lead counts, ad spend, and ROI. For higher-tier plans, you also get weekly updates and a dedicated account manager.

Getting started is easy! Simply fill out the contact form on our website, call us on the phone number provided, or send us a WhatsApp message. We will schedule a free 30-minute consultation to understand your business, goals, and current situation. Then we propose a tailored strategy and quote. If you approve, we start with the onboarding and discovery process, and your campaign is live within 7–10 working days.

It depends on your needs and budget. For Starter plans, we use premium templates for speed and affordability. For Growth and Premium plans, we create fully custom designs tailored to your brand identity.

We combine transparency, affordable pricing, and genuine care for our client success. With local presence in West Bengal, hands-on account management, and proven results for 200+ clients, we deliver ROI that big agencies cannot match at our price point.

02. Services

SEO is a long-term strategy. Typically, you can expect to see initial improvements within 4-8 weeks, with significant ranking improvements and traffic growth within 3-6 months depending on competition.

No ethical SEO agency can guarantee specific rankings (Google itself warns against this). However, we guarantee our best effort, consistent work monthly, and transparent reporting — and our track record shows 90% of clients see measurable improvements.

We manage all major platforms: Facebook, Instagram, LinkedIn, Twitter/X, YouTube, Pinterest, and Threads. Based on your target audience, we recommend the most relevant platforms for maximum ROI.

Yes! We have successfully managed campaigns starting from ₹5,000/month ad spend. We optimize every rupee to get you the maximum leads or sales possible.

A standard 5-page business website takes 1-2 weeks. E-commerce websites typically take 3-6 weeks depending on number of products and complexity. We provide timeline before starting.

Yes, we have an in-house content team that writes SEO-optimized blogs, articles, website copy, product descriptions, social media captions, email newsletters, and more.

03. Pricing

Pricing depends on your specific needs. Starter SEO/SMM plans begin at ₹4,999/month, Growth plans at ₹12,999/month, and Premium plans at ₹29,999/month. Custom quotes are available for larger projects.

No setup fees, no hidden charges whatsoever. The price we quote is the price you pay. Everything is included in the plan features listed.

We accept all major payment methods: UPI (Google Pay, PhonePe, Paytm), bank transfer, credit/debit cards, PayPal, and cash for local clients.

All monthly plans work on a month-to-month basis — cancel anytime with 30 days notice. However, we do offer 10-15% discounts for quarterly and annual prepaid commitments.

We offer a 30-day satisfaction guarantee on monthly services. If you're not happy with our work within the first 30 days, we'll issue a full refund. Please see our refund policy page for details.

Absolutely! We understand every business is unique. Contact us and we'll create a custom package with exactly the services you need at a price that fits your budget.

04. Support

You can reach us via phone, WhatsApp, email, or by scheduling a call. Support hours are Mon-Sat 10AM-7PM. Growth and Premium plan clients get priority support with dedicated account managers.

Emails are answered within 24 hours on business days. WhatsApp and phone queries are typically responded to within a few hours, often minutes.

Yes! All plans include regular reporting. Starter plans get a monthly report, Growth plans get detailed monthly reports, and Premium plans get weekly performance updates plus a monthly call with your account manager.

Of course! You can upgrade, downgrade, add, or remove services at any time. Changes are reflected in the next billing cycle.

Yes! We regularly collaborate with in-house teams to complement their work — whether you need help with just SEO training, ad campaign management, or overflow content work.

Client satisfaction is our #1 priority. If you're unhappy, we first do a complete review to identify issues, adjust strategy at no extra cost, and if still unresolved, our 30-day money-back guarantee applies.

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